At Photostar.es, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or interact with our services. By using Photostar.es, you agree to the practices outlined in this policy.

1. Data Controller

The data controller responsible for your personal data is:

Photostar.es
Email: info@photostar.es
Phone: +34 625 931 448

2. Data We Collect

We collect personal data in different ways, depending on how you interact with us:

a. Information you provide directly:

• Contact details: Name, email address, and phone number when you contact us or request information.
• Transaction data: Information related to orders or purchases made through our website.

b. Information collected automatically:

• Usage data: Information about how you use our website, such as pages visited, browsing time, IP address, and browser type.

c. Cookies:

We use cookies and similar technologies to enhance your browsing experience. For more details, please refer to our [Cookie Policy](link to cookie policy).

3. Purpose of Data Processing

We use the personal data we collect for the following purposes:

• Service delivery: To manage and process your orders, respond to inquiries, and provide the best user experience.
• Communication: To send you important information about our products and services or to respond to your requests.
• Marketing: With your consent, we may send you marketing communications or promotions about our services and offers.
• Service improvements: To analyze and improve the performance of our website and the quality of the services we provide.
• Legal compliance: To comply with any legal obligations, such as billing and data retention.

4. Legal Basis for Data Processing

We process your personal data on the following legal bases:

• Consent: When you give us your explicit consent to receive marketing communications or participate in our promotions.
• Performance of a contract: When we process your data to fulfill the services you request, such as managing orders.
• Legitimate interest: To improve our services and provide you with a more personalized experience.
• Legal compliance: When we process your data to comply with legal or fiscal obligations.

5. Sharing Your Data

We do not share your personal data with third parties, except in the following cases:

• Service providers: Third-party companies that help us deliver our services, such as hosting providers, payment services, or marketing platforms, which can access your data only as necessary to perform their function.
• Legal compliance: When required by law or to protect our rights, safety, or the safety of our users.

6. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. However, no system is completely secure, so we cannot guarantee absolute security of the information.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Rectify any incorrect or outdated data.
• Request the deletion of your data when it is no longer needed for the purposes for which it was collected.
• Restrict the processing of your data in certain circumstances.
• Object to the processing of your data for marketing purposes.
• Request data portability to another data controller.

To exercise these rights, you can contact us at:
Email: info@photostar.es
Phone: +34 625 931 448

We will respond to your request within a maximum of one month.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the purpose of the data has been fulfilled, it will be securely deleted.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we recommend that you review it periodically to stay informed of any updates.

10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Photostar.es
Email: info@photostar.es
Phone: +34 625 931 448